Last Updated: September 2026
Introduction
Gloneck respects your privacy and is committed to protecting the personal information of visitors, customers, suppliers and users of our website. This Privacy Policy explains how Gloneck may collect, use, store and protect information when you use our website, place an order, submit an enquiry or contact us.
Information We Collect
Depending on how you use our website, we may collect information such as your name, mobile number, email address, billing and shipping address, order details, account information, and other information that you voluntarily provide through forms, enquiries, or purchases. We may also automatically receive certain technical information, such as your IP address, browser type, device information, pages visited, and website usage information, where enabled by our website or service providers.
How We Use Your Information
We may use the information we collect to process and deliver orders, respond to enquiries and customer-support requests, manage user accounts, provide information about our products and services, improve our website and services, prevent fraud or misuse, and comply with applicable legal and regulatory requirements.
Orders and Payments
When you place an order through Gloneck, we collect the information necessary to process and fulfil your order, such as your contact, billing and delivery details. Payments may be processed through third-party payment service providers. Gloneck does not intend to store your complete payment card, banking or other sensitive payment credentials on its own website servers. Payment information may be handled directly by the relevant payment service provider according to its own privacy and security practices.
Cookies and Website Technologies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and improve our services. Some cookies may be placed by third-party services used on our website. You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.
Sharing of Information
We may share necessary information with trusted third-party service providers who help us operate our website and business, such as payment processors, shipping and delivery partners, website hosting providers, analytics or technical service providers, and customer-support or communication services. We may also disclose information where required by applicable law, regulation, legal process, or to protect the rights, safety, and security of Gloneck, our users, or others.We do not sell your personal information for money.
Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage over the internet can be guaranteed to be completely secure. In the event of a personal data breach, we will take appropriate steps as required under applicable law.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal, tax, accounting, or regulatory requirements. When personal information is no longer required for these purposes, we may securely delete, anonymise, or otherwise dispose of it as permitted by applicable law.
Your Privacy Rights
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law and any legitimate business or legal requirements. You may also contact us regarding questions or concerns about how your personal information is handled.
Third-Party Links
Our website may contain links to third-party websites or services. These websites are operated independently and may have their own privacy policies and terms. Gloneck is not responsible for the privacy practices, content, or security of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, or applicable laws. Any updated version will be posted on this page with a revised “Last Updated” date.
Contact Us
Business Name: Gloneck
Location: India
Email: info@gloneck.com